Rights & Responsibilities

Commitment to Student Rights at Spotto Driving School

At Spotto Driving School, we have a comprehensive set of documented policies that demonstrate our commitment to upholding and safeguarding the rights of potential and current students.

These policies ensure our person-centered services achieve the following outcomes:

- Individual Values and Beliefs: Respecting and accommodating each student's unique perspectives.

- Privacy and Dignity: Ensuring every student’s privacy and dignity are protected.

- Independence and Informed Choice: Empowering students to make their own informed decisions.

- Protection Against Violence, Abuse, Neglect, Exploitation, and Discrimination:

-Creating a safe environment free from harm.

- Governance and Management: Upholding high standards of governance and management to meet both internal and external compliance requirements.

Governance and Management

Our governance and management policies and procedures provide a robust framework for effective planning, monitoring, and continual improvement. Key processes include:

- Risk management

- Business and financial management

- Quality management

- Continual improvement

 Service Provision

Spotto Driving School adopts a person-centered approach to service delivery, where individuals lead and direct their services. Our service delivery focuses on:

- Promoting active participation to develop and maintain driving skills appropriate to each student's age, developmental stage, and cultural circumstances.

Procedure

Spotto Driving School’s Responsibilities

- Cultivating a Person-Centered Service Culture:** Ensuring students’ safety and well-being are supported.

- Maintaining a Safe Service Environment:** Establishing and upholding a secure environment for all.

- Providing Staff Training: Offering guidance and training to staff on upholding and safeguarding students’ rights.

Student Responsibilities

- Respecting Staff and Instructors: Treating staff and driving instructors with respect and ensuring their personal safety.

- Upholding Privacy and Confidentiality: Respecting the privacy and confidentiality of others.

- Adhering to Service Terms: Following the agreed-upon terms of service and related policies and procedures as they pertain to Spotto Driving School’s scope of service.